Privacy Policy

Last updated April 15, 2026

Skybox Critical Operations operates the website located at the Critical Operations Web Site.

We are committed to protecting the privacy of our users.

This Privacy Policy describes:

  • What personal data we collect and why;

  • How we use, share, and protect that data;

  • Your rights as a Texas consumer; and

  • How to contact us with requests or questions.

Please read this policy carefully. By accessing or using the Site, you acknowledge that you have read and understood this Policy.

  • If you are a Texas resident, the TDPSA (Tex. Bus. & Com. Code §§ 541.001 et seq.) grants you the following rights, subject to applicable exceptions:

    Right to Know/Access

    • Confirm whether we process your personal data and obtain a copy of that data

    Right to Correct

    • Request correction of inaccurate personal data we maintain about you

    Right to Delete

    • Request deletion of personal data you have provided to us or that we have collected about you

    Right to Data Portability

    • Obtain a portable copy of your personal data in a readily

    Right to Opt Out of Sale

    • Opt out of the sale of your personal data to third parties

    Right to Opt Out of Targeted Advertising

    • Opt out of the processing of your personal data for targeted advertising

    Right to Opt Out of Profiling

    • Opt out of profiling in furtherance of decisions that produce significant legal or similarly significant effects

    Right to Non-Discrimination

    • We will not discriminate against you for exercising any of these rights

    How to Submit a Request

    To exercise any of the rights listed above, please contact us using one of the following methods:

    • Email: [privacy@skyboxcriticalops.com]

    • Web Form: [Insert URL to privacy request form]

    • Mail: 3131 Turtle Creek Blvd Ste 650, Dallas, TX 75219-5422

    We will respond to verifiable consumer requests within 45 days of receipt. We may extend this period by an additional 45 days where reasonably necessary, in which case we will notify you of the extension within the initial 45-day period.

    We will process opt-out requests without requiring you to create an account and will honor any legally recognized opt-out preference signal where technically feasible.

    Appeals

    If we decline to act on your request, you have the right to appeal our decision. To initiate an appeal, contact us at the address above with the subject line “Privacy Rights Appeal.” We will respond within 60 days of receiving your appeal. If your appeal is denied, you may submit a complaint to the Texas Attorney General at https://www.texasattorneygeneral.gov/.

  • The Site is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will promptly delete it. We obtain verifiable parental consent before processing any sensitive personal data concerning a known minor.

  • We implement reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, use, disclosure, alteration, or destruction.

    However, no data transmission or storage system is completely secure. If you believe your data may have been compromised, please contact us immediately.

  • The Site may contain links to third-party websites or services. This Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

  • We may update this Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Your continued use of the Site after any update constitutes acceptance of the revised Policy.

  • If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

    Skybox Critical Ops

    Email: privacy@skyboxcriticalops.com

    Mailing Address: 3131 Turtle Creek Blvd Ste 650, Dallas, TX 75219-5422

  • This Policy applies to personal data we collect from or about you when you visit, use, or interact with the Site. It does not apply to:

    • Data we collect in our capacity as an employer about employees, contractors, or job applicants (to the extent exempted under Tex. Bus. & Com. Code § 541.054);

    • Data processed solely for personal, family, or household purposes; or

    • Publicly available information as defined under applicable Texas law.

  • We may collect the following categories of personal data:

    Identifiers

    • Name, email address, phone number, username

    Contact Information

    • Mailing address, billing address

    Commercial Information

    • Products or services purchased, transaction history

    Internet/Network Activity

    • IP address, browser type, pages visited, referring

    URLs, cookies, device identifiers

    • Geolocation Data General location derived from IP address

    Communications

    • Messages you send via contact forms or email

    Professional/Employment Information

    • Job title, company name (where voluntarily provided)

    Inferences

    • Profiles drawn from the above to assess interests or

    Sources of Collection

    We collect personal data:

    • Directly from you — when you fill out forms, create an account, contact us, or subscribe to communications;

    • Automatically — through cookies, web beacons, and similar tracking technologies when you use the Site; and

    • From third parties — such as analytics providers, advertising partners, and publicly available sources.

  • We collect and use personal data for the following purposes:

    • To operate, maintain, and improve the Site and our services;

    • To respond to your inquiries and fulfill your requests;

    • To process transactions and send related notices;

    • To send marketing communications (where you have opted in or where permitted by law);

    • To analyze usage patterns and improve user experience;

    • To detect, investigate, and prevent fraudulent or unlawful activity;

    • To comply with legal obligations and enforce our terms; and

    • To conduct internal research, analytics, and product development.

    We will not process your personal data for purposes that are incompatible with those

    disclosed here without providing you with prior notice and, where required, obtaining your consent.

  • To the extent we collect sensitive personal data as defined under Tex. Bus. & Com. Code § 541.002(14), including racial or ethnic origin, religious beliefs, health data, financial account information, precise geolocation, citizenship or immigration status, or data about a minor, we will obtain your consent before processing such data, unless a legal exception applies.

    We do not knowingly collect sensitive personal data unless it is necessary for the provision of our services and appropriate safeguards are in place.

  • We may share personal data with the following categories of third parties:

    • Service Providers (Processors): Third parties that perform services on our behalf (e.g., hosting, analytics, payment processing, email delivery), subject to written data processing agreements;

    • Business Partners: Where you have consented or where sharing is necessary to deliver requested services;

    • Advertising Partners: For targeted advertising, subject to your opt-out rights described in Section 9;

    • Legal and Regulatory Authorities: Where disclosure is required by law, subpoena, court order, or to protect the rights and safety of the Company or others;

    • Successors in Interest: In connection with a merger, acquisition, or sale of substantially all of our assets, subject to the successor honoring this Policy or providing you with prior notice; and

    • With Your Consent: For any other purpose disclosed at the time of collection.

    We do not sell personal data to third parties for monetary consideration without offering you the right to opt out, as described below.

  • We use cookies, pixel tags, and similar technologies to recognize your browser, analyze traffic, and support our marketing. The types of cookies we use include:

    • Strictly Necessary Cookies — Required for the Site to function;

    • Performance/Analytics Cookies — Help us understand how users interact with the Site;

    • Functional Cookies — Remember your preferences; and

    • Targeting/Advertising Cookies — Deliver relevant advertisements.

    You may control cookie preferences through your browser settings or our cookie preference center (where available). Note that disabling certain cookies may affect Site functionality.